Custom voice & regional accents
Choose a built-in voice, pick a regional English accent (UK, Indian, Caribbean), or upload your own sample to clone a unique brand voice.
Option 1 — Regional English accents (recommended)
On Plus and higher plans, assign a regional accent directly on any agent — no upload required. These use neural Edge TTS voices on live calls.
| Voice ID | Name | Best for |
|---|---|---|
english_uk | UK English | British callers, UK brands |
english_uk_male | UK English (Male) | Formal UK outbound |
english_in | Indian English | India & South Asia support lines |
english_in_male | Indian English (Male) | B2B outreach in India |
english_caribbean | Caribbean English | Jamaica / wider Caribbean |
english_caribbean_male | Caribbean English (Male) | Trinidad & Tobago tone |
In the dashboard: open an agent → Script & voice → select the accent card → save. List available presets:
curl https://voxbridge.cc/dashboard/voice-characters \
-H "Authorization: Bearer YOUR_JWT"
Option 2 — Voice clone (your own accent or brand voice)
When presets are not enough, upload a short audio sample to create a custom clone. Requires the voice cloning feature on your plan (Advanced voice features in the dashboard).
- Go to Advanced voice features → Voice clones.
- Enter a name and upload 30–90 seconds of clean speech (one speaker, minimal background noise).
- Only use voices you have legal rights to clone.
- Open your agent → Script & voice → select the clone from the voice cards or clone dropdown.
- Place a test call and adjust your script if needed.
Clones use ElevenLabs when the platform has an API key configured; otherwise a fallback TTS path is used.
curl -X POST "https://voxbridge.cc/dashboard/voice-features/voice-clones/upload-sample?name=Brand+voice&provider=elevenlabs" \
-H "Authorization: Bearer YOUR_JWT" \
-F "file=@sample.mp3"
Sample quality tips
- Record in a quiet room with a decent microphone.
- Speak naturally at the pace you want on calls.
- Avoid music, cross-talk, or phone hold messages in the sample.
- Match the accent you want callers to hear — the clone follows your sample.
Which option should I use?
- UK / Indian / Caribbean English → use regional accent presets (fastest).
- Specific brand spokesperson → voice clone from an approved sample.
- US-neutral business tone → built-in voices on the Voice characters page.
Related
Voice characters → · Agent configuration → · Plans & pricing →